open cosmetics stores, you not only in the sale of products, you are still selling services, with good service to be able to retain more customers. The cosmetics industry as a service industry, service quality and product quality is the premise of customer satisfaction, and only starting from the customer, customer service, to win the trust of customers and rely on the product brand. So how should the cosmetics store to do customer service? Let’s take a look.
chain service consciousness
service chain refers to the service links and actions related to integrated, interlocking, let the customer accept order and not touch, thoughtful and efficient service. To greet the sound, ask a question, there is a voice is the image of the service chain interpretation, whether it has a complete service chain is very important for cosmetics stores.
Fourth: extraordinary sense of service